Choosing an Insurance Broker in Thailand: How Brokers Work and What to Check
A good broker compares insurers for you, explains the small print and fights your corner at claim time, usually at no extra cost. The key is knowing what kind of adviser you are talking to.
The short version
- An agent sells for one insurer; a broker can compare several.
- Brokers are usually paid by the insurer, so you pay the same premium as buying direct.
- Ask for the broker’s licence number and check it on the official licence register.
- A broker earns its keep at claim time: ask how they help with claims.
- Compare options through the JLIT Insurance Marketplace.
Broker, agent or direct?
In Thailand, an agent is appointed by one insurer and sells only its products, while a broker can compare policies across insurers; one person cannot hold both licences. Brokers are typically paid a commission by the insurer, often 10–18% of the premium, so using one usually costs you nothing extra. Buying direct can suit simple products you already understand.
Checking a broker
- Ask for the licence number and the company it is registered under
- Search the official register at oiceservice.oic.or.th (Thai; use a translator)
- Check the licence type matches what they sell and has not expired
- Ask which insurers they work with and how many quotes they will compare
What to ask before you buy
- Which policies did you compare, and why this one?
- What is excluded, and how are pre-existing conditions treated?
- Does it bill my hospital directly?
- Will you help with claims and renewals?
- Does it meet my visa’s insurance rules?
Choosing and buying cover
Guides from the JLIT library.
Insurance hubs
Compare and find an adviser.
Keep going
Questions newcomers ask
Does using an insurance broker cost more in Thailand?
Usually not. Brokers are paid commission by the insurer, so the premium is generally the same as buying direct.
How do I check a Thai insurance broker is licensed?
Ask for their licence number and search it on the official register at oiceservice.oic.or.th.
What is the difference between a broker and an agent?
An agent sells for one insurer; a broker can compare policies from several. One person cannot hold both licences.
