Privacy Policy

Just Landed in Thailand
Website: https://justlandedinthailand.com
Last updated: 23 October 2026

1. Introduction

Welcome to Just Landed in Thailand (“JLIT”, “we”, “us”, “our”, or “the Website”).

We respect the privacy of our visitors, registered members, advertisers, business partners, subscribers and individuals who submit enquiries through our services.

This Privacy Policy explains how we collect, use, store, disclose, protect and otherwise process personal information when individuals access our website, use our services, submit forms, communicate with us or interact with third-party services promoted through our platform.

Just Landed in Thailand provides information, news, directories, comparisons, travel resources, business listings, advertising opportunities and referral services for people living in, relocating to or visiting Thailand.

Our services may include financial product comparisons, medical tourism information, educational resources, accommodation and travel planning, vehicle rentals, insurance comparisons, events, discounts, commercial referrals and other informational services.

This Privacy Policy applies to personal information processed through our website and associated services where JLIT determines the purposes and means of processing.

We aim to handle personal information responsibly and in accordance with applicable data protection legislation, including, where applicable:

Thailand’s Personal Data Protection Act (PDPA).
The European Union General Data Protection Regulation (EU GDPR).
The United Kingdom General Data Protection Regulation (UK GDPR).
Applicable Hong Kong personal data protection legislation.
Other relevant privacy and consumer protection laws.

The application of particular laws depends on the circumstances, including the location of individuals, the services offered and the nature of the processing.

2. Website Operator and Data Controller

The website is operated by:

JLIT Holdings Limited
Unit 909, Prosperity Millennia Plaza
663 King’s Road
Quarry Bay, Hong Kong

Company registration number: 81398797

Website: https://justlandedinthailand.com

General enquiries: enquiries@expatfaa.com

Privacy enquiries: enquiries@expatfaa.com

JLIT Holdings Limited is the data controller for personal information where it determines why and how that information is processed.

In some circumstances, other organisations, including banks, insurance providers, medical facilities, schools, booking platforms and commercial partners, act as independent data controllers.

Where an enquiry is transferred to an independent provider, that provider may process the information under its own privacy policy.

Where applicable law requires a data protection representative or designated contact, the relevant details will be made available through this policy or a supplementary privacy notice.

3. Scope of This Policy

This Privacy Policy covers personal information collected through:

Website browsing and interactions.
Registered user accounts and membership services.
Newsletter subscriptions and marketing communications.
Business directory submissions and listings.
Advertising enquiries and commercial partnerships.
Financial product comparison and referral services.
Medical tourism and treatment-related enquiries.
International school and education enquiries.
Travel planning and accommodation enquiries.
Car, motorcycle and scooter rental enquiries.
Insurance and related product enquiries.
Relocation and immigration information services.
Events, discounts, offers and promotional campaigns.
Surveys, feedback and contact forms.
Competitions and promotional activities.
Customer support and correspondence.
Website analytics, cookies and advertising technologies.
AI-assisted information services and editorial operations.
Other services introduced through the Website.

Additional privacy notices may be presented when particular services involve additional information or processing.

4. Categories of Personal Information We Collect

The information collected depends on how an individual interacts with the Website.

4.1 Personal identification information

We may collect:

Full name.
Preferred name.
Email address.
Telephone number.
Country of residence.
Nationality, where relevant to an enquiry.
Preferred language.
Contact preferences.
Account username.
Account authentication information.

We do not intentionally request more personal information than is reasonably necessary for the relevant service.

4.2 Account and membership information

When an individual creates an account or registers as a member, we may collect account credentials, registration dates, membership preferences, saved information, subscriptions and account activity.

Passwords should be stored using appropriate security protections rather than as readable plaintext.

4.3 Business and professional information

When businesses register, advertise or submit directory listings, we may collect:

Business name and trading name.
Business registration information.
Contact person’s name and position.
Business address.
Telephone numbers and email addresses.
Website and social media links.
Business descriptions.
Photographs and promotional materials.
Opening hours.
Products and services offered.
Pricing and promotional offers.
Commercial correspondence and billing information.

Information submitted for publication in a business listing may be publicly accessible.

4.4 Financial product enquiry information

When individuals use financial comparison, banking, credit card, insurance or related services, we may collect information such as:

Country of residence.
Nationality, where relevant.
General financial product interests.
Preferred banking or card features.
Currency requirements.
International transfer needs.
Insurance requirements.
Intended relocation or travel destination.
Other information voluntarily supplied in an enquiry.

JLIT is primarily an informational, comparison, advertising and referral platform.

Unless expressly stated otherwise, JLIT does not independently assess creditworthiness, approve financial products, open bank accounts or issue insurance policies.

Financial institutions and product providers may request additional information through their own application processes.

We do not ordinarily require users to provide complete payment card numbers, card security codes, banking passwords or online banking credentials.

4.5 Medical tourism and health-related enquiries

Individuals using our medical tourism services may voluntarily provide information relating to:

Treatment or procedure of interest.
Preferred destination.
Preferred treatment dates.
Travel dates and anticipated length of stay.
Accommodation preferences.
Budget expectations.
Medical questions.
Relevant health information voluntarily included in an enquiry.
Other information needed to communicate with potential providers.

Health information may constitute sensitive or special-category personal data under applicable laws.

We seek to limit the collection of health information to what is reasonably necessary for the requested enquiry or referral.

Where legally required, we will obtain explicit consent or rely on another applicable legal condition before processing sensitive health information.

Medical enquiries must not be interpreted as establishing a doctor-patient relationship with JLIT.

JLIT is not a medical provider and does not independently diagnose medical conditions, prescribe treatment or guarantee medical outcomes.

Any medical provider receiving an enquiry is responsible for its own professional obligations and privacy practices.

4.6 Education and school enquiries

Where individuals enquire about international schools, educational services or related opportunities, we may collect:

Parent or guardian contact details.
Preferred school or location.
Intended enrolment date.
Student age or year group.
Educational preferences.
Other information voluntarily provided.

Information relating to children will be handled with additional care.

We seek to collect children’s information through a parent or authorised guardian where appropriate.

4.7 Travel, relocation and rental enquiries

Our travel and relocation services may collect information relating to:

Intended travel dates.
Destinations.
Accommodation preferences.
Budget ranges.
Vehicle rental requirements.
Travel party size.
Preferred transport options.
Relocation interests.
Immigration or visa information voluntarily provided.
Other relevant booking or enquiry preferences.

JLIT does not require passport copies or identity documents through ordinary informational enquiry forms unless a specific service clearly requires them and an appropriate privacy notice is provided.

4.8 Communications and correspondence

We may retain information contained in:

Emails.
Contact forms.
Support requests.
Commercial enquiries.
Advertising applications.
Feedback submissions.
Complaints.
Other communications voluntarily sent to us.

4.9 Automatically collected technical information

When visitors access the Website, certain technical information may be collected automatically, including:

IP address.
Browser type and version.
Device type.
Operating system.
Approximate geographical location.
Referring website.
Pages viewed.
Page interaction events.
Session information.
Time and duration of visits.
Cookie identifiers.
Analytics identifiers.
Error and diagnostic information.

Some of this information may be collected through third-party analytics, advertising, hosting and security services.

5. How We Collect Information

We collect personal information through several methods.

Direct collection: Information entered into registration forms, enquiry forms, subscription forms, business listings, surveys or correspondence.

Automatic collection: Technical information collected through website operation, cookies, analytics and security systems.

Commercial partners: Information provided by advertisers, affiliate networks, referral partners or service providers where lawful and relevant.

Publicly available sources: Business information, professional contact details and other information lawfully obtained from publicly accessible websites, directories or official sources.

Third-party platforms: Information received when users interact with our content through social media, referral links or integrated services, subject to applicable permissions and privacy rules.

Where personal information is obtained from sources other than the individual, we will provide any additional information or notices required by applicable law.

6. Purposes of Processing

We may process personal information to:

Operate and maintain the Website.
Register and administer user accounts.
Provide requested information and services.
Respond to enquiries and correspondence.
Process and publish business listings.
Facilitate introductions to relevant third-party providers.
Send requested enquiries to selected commercial partners.
Manage advertising and affiliate relationships.
Deliver newsletters and permitted marketing communications.
Personalise website functionality and content where permitted.
Analyse traffic and website performance.
Improve the quality and relevance of our services.
Prevent spam, fraud, abuse and unauthorised activity.
Maintain website security.
Administer commercial agreements and payments.
Meet legal, accounting and regulatory obligations.
Establish, exercise or defend legal claims.
Maintain appropriate business records.
Develop and improve future website features and services.

We will not use personal information for materially incompatible purposes without an appropriate legal basis and any additional notice or consent required by law.

7. Legal Bases for Processing

Where the EU GDPR or UK GDPR applies, we rely on one or more appropriate legal bases.

7.1 Consent

We may rely on consent for:

Optional marketing communications.
Non-essential cookies and tracking technologies where required.
Certain personalisation activities.
Processing sensitive information where explicit consent is required.
Optional sharing of enquiry information with third parties.

Consent may be withdrawn at any time, subject to applicable legal limitations.

Withdrawal does not affect processing lawfully undertaken before withdrawal.

7.2 Performance of a contract

Processing may be necessary to provide requested membership services, manage business listings or fulfil contractual obligations.

7.3 Legitimate interests

Where permitted, we may process personal information for legitimate business interests, including:

Website security.
Fraud prevention.
Service administration.
Improving website functionality.
Responding to business enquiries.
Managing commercial relationships.
Maintaining operational records.

We will consider the rights and interests of affected individuals before relying on this basis.

7.4 Legal obligations

We may process information where necessary to comply with applicable laws, regulatory requirements, lawful requests or accounting obligations.

7.5 Sensitive information

Sensitive or special-category personal information, including health information, requires an additional lawful condition where applicable.

We will assess the appropriate condition for each relevant processing activity and obtain explicit consent where necessary.

8. Medical Tourism Enquiries and Provider Referrals

JLIT provides medical tourism information and may facilitate introductions between individuals and hospitals, clinics, medical professionals or other relevant providers.

When an individual submits a medical tourism enquiry, the information may be used to:

Understand the type of service requested.
Identify potentially relevant providers.
Communicate with the individual.
Prepare an enquiry summary.
Forward information to a provider where authorised and lawful.
Follow up on the status of an enquiry.
Maintain appropriate referral and administrative records.

We will seek to disclose only information reasonably necessary for the relevant referral.

Medical providers may be located in Thailand or other jurisdictions and may independently request additional personal or medical information.

JLIT does not control the subsequent processing undertaken by independent medical providers.

Individuals should review the receiving provider’s privacy notice before submitting additional sensitive information.

We do not sell identifiable medical information to unrelated data brokers.

9. Financial Services, Banking and Insurance Referrals

JLIT may publish comparisons, guides, advertisements and affiliate promotions relating to:

Bank accounts.
Credit cards.
Debit cards.
International money transfers.
Foreign exchange services.
Insurance products.
Financial technology services.
Other financial products.

Where users follow affiliate links, the relevant network or provider may collect information concerning referrals, clicks, applications, purchases or other qualifying activities.

This information may be used to attribute commissions and measure campaign performance.

Where a user voluntarily submits a financial product enquiry through JLIT, relevant contact information and stated preferences may be shared with a selected provider where authorised and lawful.

Financial institutions and other regulated providers operate under their own terms and privacy notices.

JLIT does not ordinarily receive full bank account credentials, payment card security codes or complete financial application records merely because a visitor follows an affiliate link.

10. Affiliate Marketing and Commercial Advertising

JLIT may earn commissions or other compensation when visitors interact with advertisements, follow affiliate links, submit qualifying enquiries or purchase products and services through third-party partners.

Our commercial relationships may include financial affiliate networks, travel booking platforms, accommodation providers, insurance providers, educational institutions, medical facilities and other advertisers.

Affiliate tracking may involve:

Referral identifiers.
Tracking cookies.
Click timestamps.
Campaign identifiers.
Conversion information.
Commission attribution.
Aggregated campaign performance data.

Some tracking technologies require prior consent under applicable law.

Where required, we will request appropriate consent before activating non-essential tracking.

Commercial compensation does not automatically mean that identifiable personal information is transferred to JLIT.

Independent affiliate networks and merchants may process information under their own privacy policies.

11. Business Listings and Publicly Available Information

Businesses may submit information for publication within the JLIT directory.

Publicly displayed information may include business names, contact details, locations, descriptions, images, opening hours and promotional offers.

Individuals submitting listings should ensure that they have the necessary authority to publish information relating to other people.

Personal information that is not intended for public display should not be included in public listing descriptions or uploaded materials.

We may review, edit, suspend or remove listings where necessary to maintain accuracy, comply with applicable law or enforce our website policies.

Removal from JLIT does not necessarily remove copies retained by external search engines or third-party services.

12. Newsroom, Editorial Content and Artificial Intelligence

JLIT may use artificial intelligence and automated tools to assist with:

News research.
Editorial drafting.
Content classification.
Summarisation.
Translation.
Search optimisation.
Image creation.
Website administration.
Content quality checks.

Information processed through these tools may include publicly available news material, published business information and editorial content.

Where AI tools are used to process personal information, we will assess the appropriate legal basis, the necessity of the processing and any relevant third-party data handling arrangements.

We do not intend to submit confidential medical enquiry details, financial application credentials or other sensitive personal information to general-purpose AI systems without an appropriate legal basis, safeguards and any required consent.

Our editorial activities may involve reporting on identifiable individuals where lawful and appropriate.

Requests concerning inaccurate or inappropriate personal information in published content may be submitted using the contact details in this policy.

Such requests will be considered in accordance with applicable privacy law, freedom of expression protections and other relevant legal obligations.

13. Email Marketing and Newsletters

Individuals may subscribe to receive information about:

Website updates.
Thailand news and information.
Travel resources.
New services.
Discounts and offers.
Commercial partnerships.
Relevant promotions.

Where consent is required, we will obtain it before sending marketing communications.

Marketing emails will provide an unsubscribe method where required.

Unsubscribing from marketing communications does not necessarily prevent essential account, security, transactional or service-related communications.

We may retain limited suppression information to ensure that unsubscribe preferences are respected.

We do not treat agreement to receive general website communications as unrestricted consent to disclose personal information to unrelated advertisers.

14. Cookies and Similar Technologies

JLIT may use cookies, pixels, local storage and similar technologies.

These may include:

Essential technologies: Required for core website functions, security, login sessions and basic operation.

Preference technologies: Used to remember user selections and settings.

Analytics technologies: Used to understand visitor numbers, website performance and content engagement.

Advertising and affiliate technologies: Used to measure referrals, advertising effectiveness and qualifying conversions.

Embedded-content technologies: Used by external video, mapping, social media or other embedded services.

Where applicable law requires consent, non-essential technologies will be activated only after valid consent has been obtained.

Visitors should be able to manage or withdraw cookie preferences through the consent controls made available on the Website.

Browser settings may also allow visitors to block or delete cookies.

Blocking certain cookies may affect website functionality.

Further details about individual cookies, their providers and durations may be provided through a separate Cookie Policy or cookie preferences interface.

15. Google Analytics and Website Measurement

JLIT uses Google Analytics to understand website usage and performance.

Google Analytics may process information such as:

Page views.
Session information.
Device and browser characteristics.
Approximate location.
Traffic sources.
Engagement events.
Technical identifiers.

We use analytics information to evaluate content performance, improve navigation and understand how visitors interact with the Website.

Google may process information under its own privacy terms and applicable contractual arrangements.

Where required, Google Analytics will operate subject to appropriate cookie consent and privacy controls.

Google Search Console may also be used to monitor search performance, indexing and technical website information.

16. Third-Party Services and Integrations

The Website may use external services for hosting, website operation, analytics, security, email delivery, payments, advertising, affiliate marketing, embedded content and other functions.

These may include, where enabled:

WordPress and associated plugins.
Google Analytics.
Google Search Console.
Google advertising services.
Affiliate networks and financial advertising platforms.
Email and newsletter providers.
Hosting and content delivery providers.
Payment processing services.
Travel booking and comparison platforms.
Insurance providers.
Medical and educational referral partners.
Mapping, video and social media services.
AI technology providers.

Some service providers process information on our behalf under contractual arrangements.

Others act as independent controllers.

The identity of specific providers and their processing roles may vary depending on the service used.

17. Sharing and Disclosure of Personal Information

We may disclose personal information to:

17.1 Service providers

Organisations assisting with hosting, security, email delivery, website maintenance, analytics, payment processing or other operational functions.

17.2 Referral partners

Selected providers where an individual requests an introduction, quotation, consultation or related service and disclosure is lawful.

17.3 Advertising and affiliate partners

Information necessary for referral tracking, commission attribution, campaign reporting and permitted advertising activities.

17.4 Professional advisers

Accountants, lawyers, auditors and other advisers where reasonably necessary.

17.5 Legal and regulatory authorities

Authorities where disclosure is required or permitted by applicable law.

17.6 Business transactions

Relevant parties involved in a proposed merger, acquisition, restructuring or sale, subject to appropriate confidentiality and legal protections.

We do not disclose personal information without an appropriate purpose and legal basis.

We do not sell identifiable health enquiry records or confidential account credentials to unrelated third parties.

18. International Data Transfers

JLIT operates an internationally accessible website and may work with service providers, advertisers and referral partners in multiple jurisdictions.

Personal information may be processed or accessed in countries outside the individual’s country of residence, including Hong Kong, Thailand and other locations where relevant service providers operate.

Where international transfer restrictions apply, we will assess and implement an appropriate transfer mechanism.

Depending on the applicable legal framework, this may include:

Recognised adequacy arrangements.
Approved contractual safeguards.
Standard contractual clauses.
Appropriate supplementary protections.
Other lawful transfer mechanisms or exceptions.

The applicable safeguards depend on the countries, recipients and processing activities involved.

Individuals may contact us for information about relevant transfer arrangements and how to obtain available details of safeguards.

19. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal obligations.

Retention periods may depend on:

Whether an account remains active.
Whether an enquiry remains open.
The status of a commercial relationship.
Applicable accounting or tax requirements.
Contractual obligations.
Security and fraud prevention requirements.
Legal claims or disputes.
Relevant statutory retention periods.

Examples of records that may be retained include account information, enquiries, commercial correspondence, consent records, transaction records and security logs.

When information is no longer required, we will take appropriate steps to delete, anonymise or securely dispose of it.

Where specific retention periods apply to particular services, they may be communicated through supplementary notices.

20. Information Security

We take reasonable technical and organisational measures intended to protect personal information against:

Unauthorised access.
Accidental loss.
Misuse.
Alteration.
Unlawful disclosure.
Destruction.
Other security risks.

Measures may include access controls, authentication protections, software updates, secure communications, backup procedures and restrictions on administrative access.

Security measures are reviewed as appropriate to the nature of the information and the risks involved.

No website, internet transmission or electronic storage system can guarantee absolute security.

Users are responsible for keeping their own account credentials confidential and notifying us if they suspect unauthorised account access.

21. Personal Data Breaches

If a personal data breach occurs, we will assess its nature, scope, likely consequences and applicable legal obligations.

Where required, we will notify relevant authorities and affected individuals within the timeframes prescribed by applicable law.

We may also take steps to contain the incident, protect affected information and reduce the risk of recurrence.

22. Children’s Privacy

JLIT is primarily intended for adults seeking information about Thailand, travel, relocation and related services.

We do not knowingly invite children to create independent commercial accounts or submit sensitive personal information without appropriate authorisation.

Some services, including international school enquiries, may necessarily involve limited information about children.

Such information should ordinarily be provided by a parent, guardian or other authorised person.

We seek to collect only the information reasonably necessary for the requested service and apply additional protections where appropriate.

If we become aware that children’s personal information has been collected improperly, we will take appropriate corrective action.

23. Your Privacy Rights

Depending on applicable law and the circumstances of processing, individuals may have rights to:

Request access to personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Request restriction of processing.
Object to certain processing.
Withdraw consent.
Request portability of eligible information.
Obtain information about certain processing activities.
Challenge certain decisions based solely on automated processing.
Lodge complaints with a relevant supervisory authority.

These rights are not absolute and may be subject to legal exceptions.

We may need to verify identity before responding to a request.

Requests may be submitted to:

enquiries@expatfaa.com

We will respond within the timeframe required by applicable law.

Right to object

Where personal information is processed on the basis of legitimate interests, individuals may have the right to object to that processing.

Where personal information is used for direct marketing, individuals may object to such processing at any time.

24. Automated Decision-Making and Profiling

JLIT may use automated systems to organise content, categorise enquiries, measure advertising performance, detect spam and improve website functionality.

Such processing may involve automated classification or limited profiling.

We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals without satisfying applicable legal requirements.

Decisions about credit approval, insurance eligibility, medical treatment or school admission are ordinarily made by the relevant independent providers, not JLIT.

Where legally significant automated decision-making is introduced, we will provide any additional information and rights required by law.

25. Accuracy of Personal Information

We encourage users to provide accurate and current information when submitting forms or maintaining accounts.

Individuals may contact us to request corrections to information we hold.

Business listing owners should ensure that published business information remains accurate.

We may take reasonable steps to verify or update information where appropriate.

26. Third-Party Websites and External Links

The Website contains links to independent third-party websites, services and commercial providers.

These may include banks, insurers, booking platforms, hospitals, schools, rental companies, advertisers and affiliate partners.

When a visitor leaves JLIT, the external provider’s own terms and privacy policy may apply.

We do not control the privacy practices of independent third-party websites.

Visitors should review the relevant provider’s privacy information before submitting personal information or completing a transaction.

27. Social Media

JLIT may maintain accounts or publish content through social media platforms.

Interactions with those platforms may involve processing by the relevant platform operator, including engagement data, account information and advertising identifiers.

The privacy policies and controls of the relevant social media platforms apply to their own processing.

Where JLIT receives personal information through social media communications, we will process it for the relevant communication or service purpose.

28. Advertising Preferences and Direct Marketing

Visitors may encounter advertisements, sponsored content and affiliate promotions on the Website.

Where personalised advertising is used, it will be subject to applicable consent and transparency requirements.

Users may be able to manage advertising preferences through our cookie controls and the relevant third-party advertising platforms.

Marketing preferences may be changed by using an unsubscribe link or contacting us.

We will respect valid objections to direct marketing.

29. Payments and Commercial Transactions

Where JLIT offers paid listings, advertising services or other chargeable products, relevant payment and billing information may be processed.

Payment transactions may be handled by independent payment processors.

We do not ordinarily need to store complete payment card details where payment processing is performed by an authorised external provider.

Financial and accounting records may be retained where required for business administration, tax compliance or legal obligations.

30. Complaints and Disputes

Individuals who believe their personal information has been handled improperly may contact us using the details provided below.

We will review privacy complaints and respond as appropriate.

Individuals may also have the right to complain to the relevant data protection authority in their jurisdiction.

The competent authority will depend on the applicable law and circumstances.

31. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

Changes in applicable law.
New website services.
Changes in commercial partnerships.
New technologies.
Updated data processing practices.
Security or operational developments.

The latest version will be published on this page with its revision date.

Where a change materially affects how personal information is processed, we will provide additional notice or obtain consent where required.

32. Contact Information

For privacy questions, data access requests, correction requests, deletion requests, complaints or other enquiries concerning this policy, please contact:

JLIT Holdings Limited
Unit 909, Prosperity Millennia Plaza
663 King’s Road
Quarry Bay, Hong Kong

Email: enquiries@expatfaa.com

Website: https://justlandedinthailand.com

Please include sufficient information for us to understand your request.

We may request reasonable identity verification where necessary to protect personal information from unauthorised disclosure.

This Privacy Policy applies to Just Landed in Thailand and its associated website services where JLIT Holdings Limited is responsible for determining the purposes and means of processing personal information.