Questions to Ask Before Changing Pension Arrangements
Withdrawing a retirement annuity after emigration, switching a living annuity, moving money offshore — some pension decisions can't be undone. Before you change anything, these are the questions to ask, the answers to look for and the warning signs to walk away from.
and fees
in Thailand
unbiased guide
Our top picks
Where to start.
- 1Free second opinion with LawrenceBefore you sign anything — an independent look at your options.Book a review
- 2Vita CapitalMove a retirement payout offshore at a better rate.Get a quote
- 3Standard Bank OffshoreOur number one for a payout landing offshore.Ask about an account
- 4WiseMonthly pension income into baht at the mid-market rate.Open Wise
Retirement money is usually the largest sum most people ever have, and the decisions around it are among the hardest to reverse. A retirement annuity paid out after emigration can't be put back. A guaranteed annuity, once bought, is usually fixed for life. A living annuity drawn too hard can't be refilled. And a scheme that promised too much can take years of savings with it.
For South Africans in Thailand, there are extra layers: two tax systems, the three-year rule for non-residents, Regulation 28 and the pull of moving money out of the rand, and a steady stream of people offering to "help" with retirement money abroad. Good decisions come from asking the right questions — of your fund, of any adviser, and of yourself — before you sign.
This guide sets out those questions in nine areas, with the answers to look for and the warning signs to walk away from, plus a before-you-sign checklist. If you'd like an independent second opinion on any proposal, Lawrence offers a free review.
The short answer
Before you change a retirement annuity, preservation fund, pension fund or living annuity, ask nine sets of questions: what exactly you have; what you'd gain and lose; what it will cost, including the Effective Annual Cost; how it will be taxed by SARS and in Thailand; whether it gives the income you need; how it affects your family; who you're dealing with and how they're paid; how the money will be invested; and what happens with the rand. Get the answers in writing, compare at least two options, and never act on an unsolicited offer or under time pressure. Lawrence offers a free, independent second opinion.
Why pension decisions deserve extra care
Most of the costly mistakes we see weren't made by careless people. They were made by people who were asked the wrong questions — or none — at a moment when someone else wanted a quick decision.
The decisions South Africans in Thailand most often face
The nine sets of questions below apply to any change. These are the decisions they're most often needed for.
Withdrawing a retirement annuity or preservation fund after emigration
Once you've been non-resident for tax for three consecutive years, you can take the money out. It frees it from the rand and Regulation 28, but it's taxed under the withdrawal table and can't be reversed. The key questions are the tax cost, what you lose in protections, and what you'll do with the money once it's out.
Retiring from a fund
From 55 for a retirement annuity, or under your employer fund's rules. How much to take in cash, and whether to buy a living annuity, a guaranteed annuity or both, will shape your income for decades.
Changing a living annuity
Switching funds, raising the offshore share, changing the drawdown or moving to another provider. Most of these can be revisited, but the costs and the drawdown rate matter a great deal over time.
Buying a guaranteed annuity
With all or part of a fund, or later from a living annuity. It's usually irreversible, so the options — level or rising, single or joint life, a guarantee period — need to be right first time.
Responding to an offer
Someone proposes a new product, a new provider or an overseas scheme. This is when the questions matter most — especially if they contacted you first.
1. What exactly do I have?
- What type of fund is it — retirement annuity, pension, provident, preservation fund, living annuity or guaranteed annuity?
- What is it worth today, and how is it invested?
- How much is offshore, and is it using the full 45% Regulation 28 allows?
- What does it cost each year — the Effective Annual Cost?
- When can I access it, and on what terms?
- How is it split under the two-pot system — vested, savings and retirement components?
- Are there any guarantees or special terms that would be lost?
- Who are my nominated beneficiaries?
Ask the fund for a full statement and the answers in writing. Old employer and preservation funds are easy to lose track of, so check your records carefully.
2. What would I gain — and what would I lose?
Every change has a trade-off. A good proposal sets both sides out clearly.
- If you withdraw after three years of non-residence, you gain freedom from the rand and Regulation 28 — and lose tax-free growth, the more generous retirement tax table, protection from creditors and the exclusion from estate duty.
- If you buy a guaranteed annuity, you gain certainty for life — and lose flexibility, offshore exposure and, perhaps, anything for your family.
- If you change your living annuity's investments, what do you gain in offshore exposure or lower costs — and what risks do you take on?
- If you move providers, what do you gain in cost or choice — and are there exit charges?
If a proposal lists only the gains, ask for the losses. Our guide to retirement annuity and pension considerations for South Africans abroad sets out the main options.
3. What will it cost?
- What is the total yearly cost — the Effective Annual Cost, covering administration, investment management and advice — in rand and as a percentage?
- Are there initial or exit charges, and for how long?
- How is the adviser paid — an upfront fee, an ongoing fee, or commission from the product?
- What will the move itself cost — tax, exchange-rate margins and any transfer fees?
- How do the costs compare with what I pay now?
Costs compound. As the chart at the top of this page shows, a 1% difference in yearly charges can cost about R2.2 million on R4 million over 20 years.
How much charges matter
R4 million growing for 20 years at different returns after charges.
| Return after charges | Value after 20 years | Difference from 6% |
|---|---|---|
| 6% a year | R12,828,542 | — |
| 5% a year | R10,613,190 | About R2.2 million less |
| 4% a year | R8,764,492 | About R4.1 million less |
Illustration only, compounded yearly. Returns aren't guaranteed.
4. How will it be taxed — in both countries?
- Which SARS table applies — the retirement lump sum table or the withdrawal table — and what is the estimated tax?
- Have earlier lump sums been counted? Both tables are cumulative.
- Can I see a tax directive estimate before I decide?
- How will the income be taxed — by SARS at source, and in Thailand when I bring it in?
- What does the South Africa–Thailand treaty say about this kind of income?
- Does the change affect my South African tax residence position, or depend on it?
If the adviser can't answer the tax questions in both countries, involve a tax adviser who can. Our tax residence guide explains the rules.
Where to start
An independent second opinion before you sign, and the right accounts and providers if money moves.
1.Free second opinion with Lawrence
Our recommended first stepLawrence Young has lived in Thailand for many years and has more than 30 years in international finance. He'll go through any proposal with you — what you have, what you'd gain and lose, the costs, the tax in both countries and the effect on your family — and tell you plainly what he thinks. Free, with no obligation.
- Cost
- Free
- Covers
- Any retirement fund decision
- Contact
- Email, WhatsApp or LINE
- Best for
- Before you sign anything
Why it works in Thailand
- An independent view
- Every question answered plainly
- South African and Thai rules together
Watch out for
- Ask how any ongoing advice would be paid for
2.Vita Capital
For moving a payoutOur FX partner for large transfers — a retirement payout or lump sum moving offshore or to Thailand — with a dedicated specialist, competitive rates and the option to fix your rate in advance or convert in stages.
- Best for
- Large and planned transfers
- Tools
- Spot, forwards, limits
- Regular payments
- Yes
- Rating
- 4.6 on Trustpilot
Why it works in Thailand
- Competitive rates on large sums
- Fix the rate in advance
Watch out for
- Rates are quoted, not published
3.Standard Bank Offshore
Our number-one offshore accountA hard-currency bank account in the Isle of Man or Jersey, in your own name — where a retirement payout can land offshore while you decide how to invest it, without being rushed. For South Africans in Thailand it's our number-one offshore account — contact us and we'll help you open one.
- Currencies
- USD, EUR, AUD and more
- Held in
- Isle of Man or Jersey
- Receives
- Payouts and lump sums
- Best for
- Money leaving the rand
Why it works in Thailand
- Money in your own name
- A well-known South African banking group
Watch out for
- Minimum balances apply
4.Wise
For monthly incomeMid-market conversion with a clear fee — a simple way to move monthly pension income into baht.
- Rate
- Mid-market
- Fee
- Shown up front
- Currencies
- Hold many
- Best for
- Smaller amounts
Why it works in Thailand
- Transparent
- Simple app
Watch out for
- No forwards or specialist
- Check availability for South African residents
5. Will it give me the income I need?
- How much income will it provide, in rand and in baht at a cautious rate?
- Is that income sustainable for thirty years — what drawdown rate does it assume?
- Will it rise with inflation, or stay level?
- Does it meet the visa income rule — ฿65,000 a month — with a margin?
- How flexible is it if my needs change?
Our guide to living annuities and other retirement income explains the options.
6. How does it affect my family?
- What happens if I die — before and after the change?
- Would money pass under section 37C, to nominated beneficiaries, or through my estate?
- Would estate duty apply where it didn't before?
- Is my partner protected — including a Thai partner?
- Do my wills in both countries still work with the new arrangement?
Our guide to financial planning for international families covers protecting a partner across two countries.
7. Who am I dealing with?
- Who approached whom? Be very cautious if they contacted you first.
- What are their qualifications and experience with South Africans abroad?
- How are they paid — and would they be paid more for one option than another?
- Will they put their recommendation in writing, with the reasons and the risks?
- Where will my money be held — with a well-known provider, in my own name?
- Can I speak to the provider directly to confirm the details?
8. How will my money be invested?
- What will it be invested in — and can I see the funds and their charges?
- How much risk does it carry, and does that suit my age and income needs?
- How much will be offshore, in which currencies?
- Is it diversified, or concentrated in a few products?
- Can I sell easily if I need the money?
- Who will review it, and how often?
Be especially careful with unusual, unlisted or "guaranteed high-return" investments. Our guide to investment scams and due diligence explains the checks.
9. What about the rand?
- How much of my retirement money will be exposed to the rand after the change?
- What exchange rate and margin will apply if money moves offshore?
- Can the conversion be done in stages, or at a fixed rate?
- Which allowance or approval will be used to move the money?
- How will I get income into baht each month?
Our guide to currency risk on pension income explains the options.
Questions to ask your current fund or provider
- What is my fund worth, and how is it invested?
- What is my Effective Annual Cost?
- Can I increase the offshore share, and to what?
- What are the rules for non-residents, and what evidence do you need?
- What would a withdrawal or retirement cost in tax — can you obtain a directive estimate?
- Are there exit charges or penalties for changing?
- Who are my nominated beneficiaries, and how do I update them?
- Can you pay into a non-resident account?
Good answers — and red flags
What to listen for when you ask the questions.
| Question | A good answer | A red flag |
|---|---|---|
| What would I lose? | A clear list, in writing | Nothing — it's all upside |
| What will it cost? | The EAC in rand and percent | Vague or "it's free" |
| How is it taxed? | A directive estimate, both countries | Don't worry about tax |
| How are you paid? | A clear fee, the same whatever I choose | Commission tied to the product |
| Where is my money held? | A well-known provider, in my name | An account in someone else's name |
| How long do I have? | Take your time | This offer ends soon |
A general guide. If in doubt, stop and get a second opinion.
The warning signs to stop and walk away
- An unsolicited call, message or email about your retirement money.
- Offers to "unlock" your fund before you meet the rules.
- Guaranteed high returns or "no-risk" investments.
- Pressure to decide quickly, or to keep it secret from family.
- Unusual overseas schemes or investments you can't check.
- Requests to pay money into an account that isn't yours or the provider's.
- Reluctance to put anything in writing.
If you see any of these, stop. Contact your fund directly, and get an independent second opinion before doing anything.
Questions to ask yourself
- Why am I considering this — and whose idea was it?
- Do I understand it well enough to explain it to my partner?
- What problem does it solve, and is there a simpler way?
- Can I undo it if I change my mind?
- Will I stay in Thailand — or might I return to South Africa?
- Have I compared at least two options?
Questions to talk through with your partner
Retirement money is usually a shared future, even when the fund is in one name. Before you decide, talk through:
- What would my partner live on if I died — and for how long?
- Does my partner understand the change, and agree with it?
- Could my partner manage the money — and reach it — on their own?
- Are the nominations and wills consistent with what we both want?
- Where would my partner want to live — Thailand, South Africa or elsewhere — and does the plan still work there?
If your partner is Thai, make sure key documents and contact details are available in a form they can use, and that someone they trust knows how the arrangements work. School-age children in the family? Ask about school-fee planning, or compare schools in our international schools directory.
What a good written recommendation contains
- A summary of your situation and goals.
- What you have now, with values and costs.
- The options considered, including keeping things as they are.
- The recommendation, with clear reasons.
- What you'd gain and lose, including guarantees and protections.
- All costs, including the Effective Annual Cost and how the adviser is paid.
- The tax position in both countries.
- The risks, including the rand, and how often it will be reviewed.
Timing: when to ask these questions
- Before you leave South Africa — while you can still easily deal with funds and banks in person.
- When you cease tax residence, and again when three years of non-residence have passed.
- Before you retire from a retirement annuity or pension fund.
- At each living annuity anniversary.
- After any big life change — marriage, a death, a move.
- Whenever someone proposes a change — especially if they contacted you.
Three real-world examples
Werner: the cold call
Werner, 54, in Pattaya, was called about moving his retirement annuity into an "offshore pension" promising 10% a year. Asking the nine questions showed he hadn't met the three-year rule, the scheme was unlisted and the caller wouldn't put anything in writing. He walked away.
Marietjie: the questions that changed the answer
Marietjie, 60, in Hua Hin, planned to withdraw her R3 million preservation fund. Asking for a tax directive estimate showed how much the withdrawal table would cost her. With Lawrence, she kept the fund, retired from it into a living annuity with a large offshore share, and moved other savings offshore instead.
Andile: the second opinion
Andile, 67, in Bangkok, was offered a switch of his living annuity to a new provider with "better funds". A second opinion compared the Effective Annual Cost of both: the new one was 1% a year more expensive. He stayed, and moved more of his existing annuity into offshore funds.
Your before-you-sign checklist
- I know exactly what I have, in writing.
- I know what I'd gain and lose.
- I know the total cost, including the Effective Annual Cost.
- I've seen a tax estimate for both countries.
- I know how my family would be affected.
- I know who I'm dealing with and how they're paid.
- I've compared at least two options.
- I've had a second opinion — and I'm not being rushed.
Keeping your pensions secure
Use strong, unique passwords and two-factor sign-in on every fund and bank account, keep your South African cellphone number active for one-time PINs, never share those PINs, and use a private, protected connection on hotel, café and condo Wi-Fi.
How we researched this guide
This guide draws on our South African retirement, tax and currency guides and their sources: retirement-fund rules on retirement annuities, preservation funds, living and guaranteed annuities and Regulation 28; the two-pot system; the three-year rule for non-residents; SARS's lump sum tables and tax directives; section 37C; and the Effective Annual Cost disclosure on South African products. The charges illustration assumes R4 million compounded yearly. Checked 23 October 2026. This guide is general information, not personal financial or tax advice.
Our verdict
Many retirement fund decisions can't be undone, so ask before you act. Know what you have, what you'd gain and lose, the total cost, the tax in both countries, the effect on your income and family, who you're dealing with, how the money will be invested and what happens with the rand. Get everything in writing, compare options, and walk away from pressure or unsolicited offers.
For a free, independent second opinion, talk to Lawrence.
Book your Thailand trip with Just Landed
Hotels, transport, tours and more — booked through us.
Plan your Thailand trip with Just Landed
Everything else you need for Thailand, in one place.
Questions people ask
What should I ask before changing my retirement annuity?
What you have, what you'd gain and lose, the costs, the tax in both countries, the effect on your income and family, who you're dealing with, how it will be invested and what happens with the rand.
Can I undo a withdrawal after emigration?
No. Once a retirement annuity or preservation fund is paid out, the money can't go back into a retirement fund.
How do I know what a withdrawal will cost in tax?
Ask the fund for a SARS tax directive estimate before deciding. Withdrawals after emigration are taxed under the withdrawal lump sum table.
What is the Effective Annual Cost?
A standard figure on South African retirement products that adds up the yearly costs — administration, investment management and advice — so you can compare.
How much do charges matter?
A lot. On R4 million over 20 years, a 1% difference in yearly charges can cost about R2.2 million.
How should an adviser be paid?
Ideally by a clear fee that doesn't change with the option you choose. Ask how they're paid before you go further.
What are the warning signs of a pension scam?
Unsolicited contact, offers to unlock funds early, guaranteed high returns, pressure to act quickly and payments into accounts that aren't yours.
Should I get everything in writing?
Yes — the recommendation, the reasons, the costs, the tax and the risks.
When should I review my retirement funds?
Before you leave, when you cease tax residence, after three years of non-residence, before retiring and at each living annuity anniversary.
What questions should I ask my current fund?
Its value, investments, Effective Annual Cost, offshore share, rules for non-residents, tax estimates, exit charges and nominated beneficiaries.
Does a change affect my family?
It can. Money in a retirement fund passes under section 37C and avoids estate duty; once withdrawn, it's part of your estate.
Can someone give me a second opinion?
Yes. Use the enquiry form on this page to book a free, independent review with Lawrence.
Sources and how we checked
Retirement-fund rules (RAs, preservation funds, annuities, Regulation 28, two-pot, three-year rule); SARS lump sum tables and directives; section 37C; Effective Annual Cost. Charges illustration on R4 million. Checked 23 October 2026.
- SARS — Retirement lump sum benefits and tax directives (2026)
- SARS — Tax residence and ceasing to be a resident (2026)
- National Treasury — Two-pot retirement system (2024)
- ThaiLawOnline — Personal income tax in Thailand 2026
- Thai Visa Services — Retirement visa financial requirements (updated 27 September 2026)
More Pensions & Overseas Income guides
Talk to someone who has made the same move
Lawrence Young has lived in Thailand for many years, with more than 30 years in international finance. He helps expats and their families plan, save, invest and pass wealth on across South Africa and Thailand — starting with a free, no-obligation chat.
Important: This guide is general information, not personal financial advice. Fees, limits and eligibility change; we checked every figure on the date shown, but always confirm the current terms with the provider before you apply or travel. Some links on this page may be affiliate links, which means JLIT may earn a commission if you open an account. This never changes the price you pay or the order of our recommendations.






